It is possible to reserve guided tours in English writing to:
drm-ven.orientale@cultura.gov.it, marta.boscolo@cultura.gov.it. See also here.
You can book guided tours in English scrivendo a drm-ven.orientale@cultura.gov.it.
In room 1 you can ask for the hololens to watch an augmented reality with the history of samurai; in room 4 you can ask for oculos to explore inside the sedan chair virtually. You can also ask for a smartphone to the staff in room 4 to listen to the musical instrument sound or you can download the app MuseoOrientale.
For kids: in the Museum there are tablets with simplified guided tour for children and games. Ask the staff of the third floor.